Policy on Service Animals in Residence
- ‘Disability’ has the same meaning as in the Accessibility for Ontarians with Disabilities Act, 2005
and the Ontario Human Rights Code, 1990.
- ‘Handler’ refers to the person who has charge of the service animal. This would typically be the
person whom the service animal is assisting with a disability.
- ‘Owner’ refers to the legal owner of the service animal.
- A “pet” refers to any domestic or tamed animal kept for companionship or pleasure that is not a
- An animal is a ‘service animal’ for a person with a disability if (as outlined in the Regulation
191/11: Integrated Accessibility Standards under the Accessibility for Ontarians with Disabilities
- The animal can be readily identified as one that is being used by the person for reasons relating to the person’s disability, as a result of visual indicators such as the vest or harness worn by the animal; and
- The person provides documentation from one of the following regulated health professionals confirming that the person requires the animal for reasons relating to the disability. This includes:
- A member of the College of Audiologist and Speech Language Pathologists of Ontario
- A member of the College of Chiropractors of Ontario
- A member of the College of Nurses of Ontario
- A member of the College of Occupational Therapists of Ontario
- A member of the College of Optometrists of Ontario
- A member of the College of Physicians and Surgeons of Ontario
- A member of College of Physiotherapists of Ontario
- A member of the College of Psychologists of Ontario
- A member of the College of Registered Psychotherapists and Registered Mental Health Therapists of Ontario
Residents requesting the use of a service animal in residence should contact the Manager of
Accommodation Services (Karen.email@example.com).
A registration package will be sent and residents will be required to provide the following:
- A personal letter with specific details regarding the reasons why they need to bring a
service animal to residence;
- The completion of a detailed form by one of the listed health professionals that verifies
the service animal need. The form will be provided by Housing and Residence Life
Services for the resident to give to the professional to complete and return to the
- If approval is granted, documentation from a certified veterinarian with proof that the
service animal’s vaccinations are current, in good health and has an appropriate
preventative medicine program (e.g. parasite control, etc.)
Acceptance of a Service Animal Behavioral Contract including responsibility for its health
including waste management; hygiene of the service animal and its environment; to maintain
control of the service animal at all times ensuring it is not disruptive to residents.
Residents with an approved service animals will be issued an identification card that will include
the name, species and size of the animal, the name or the resident and emergency contact
While it is not a legal requirement, it is highly recommended that the service animal wear some
type of easily recognizable symbol (i.e. harness, backpack, special collar or scarf) that identifies it
as a service animal.
Service animals in training may visit the university grounds with permission; however, these
service animals are not approved to live in residence until their training is complete.