Client Services Representative

Working in a team environment, Client Services Representatives (CSRs) are the first point of contact for the Carleton Residence community and the general public. The primary function of the Residence Reception Desk is to provide information and support to students and visitors regarding all aspects of Carleton University Residence and the broader campus while exceeding Services Excellence Standards. In addition, Client Services Representatives are dedicated to promoting a positive learning and living environment for all Carleton students.

Please note, this position requires excellent time management, organizational skills, and a commitment to fostering a positive, engaged team environment in line with curricular goals. CSRs are expected to give the responsibilities of this position priority over other activities, except those which pertain to formal study and course requirements.

2023-2024 Client Services Representative Applications Now Open

Applications for the Client Services Representative (CSR) positions are now open! To submit your application, please apply via the job postings section on eRezLife. Applications close on March 20th at 12:00 pm (noon) EST. For more information, please contact ResidenceDeskHiring@Cunet.Carleton.Ca.

2023-2024 Client Services Representative Job Description

Important Dates and Deadlines

  • February 27th, 2023 – Applications Open on eRezLife.
  • March 20th, 2023 – Applications Close for CSR position (close at 12pm noon EST)