Resources

Two Carleton students engaged in a discussion in the study lounge, with big windows in the back.

Residence Fellows

Residence Fellows are student staff members trained to foster safe and inclusive environments. Each floor has one to two Residence Fellow(s).

If you are experiencing a situation that makes you feel uncomfortable or unsafe, your Residence Fellow is available to you. They will connect with a network of professional supports to help address the issue in a confidential manner.

Become a Residence Fellow

Residence Reception Desk

The Residence Reception Desk is here to help! Find the desk in Teraanga Commons, call 613-520-5609 or email ResDesk@carleton.ca. Even if your question or concern isn’t related to living in residence, we’ll connect you to the appropriate department or person. Click here to submit your tabling requests for Teraanga Commons Lobby.

Services

Key and Campus Card access
Lockout assistance
Residence mail processing
Campus Card top ups
Cart sign out/item sign out for residence students
Transit information
Event information
Directions
General inquiries: campus and Ottawa
Lost and found

Hours

The Residence Reception Desk is normally open 24/7 during the academic year. Please note the following adjustments to our hours during the summer:

Sunday, April 27 – Closing at 4:30 pm
Monday, April 28 to Friday, May 2 – 8:30 am – 4:30 pm
Saturday, May 3 – Closed
Sunday, May 4 to Friday, May 9 – 8:30 am – 4:30 pm
Saturday, May 10 to Sunday, May 11 – Closed
Monday, May 12 to Saturday, May 17 – 8:30 am – 4:30 pm
Sunday, May 18 to Monday, May 19 – Closed
Starting Tuesday, May 20 – 7:00 am – 11:00 pm seven days a week

Work at the Residence Reception Desk

A colourful artpiece including a black woman and the word "Teraanga"

Teraanga Award for Black Students

On the recommendation of the Executive Director of Housing and Residence Life Services, this bursary is awarded annually to a Black (including, but not limited to: African, African-American, Afro-Brazilian, Afro-Canadian, Afro-Caribbean, undergraduate student at Carleton University who demonstrates financial need.

Eligible students must be entering or continuing any program of study and residing in a Carleton University residence during 2024-25. The recipient showing a strong dedication to the residence community, will receive $1,000. This bursary was endowed in 2023 by the Department of Housing and Residence Life Services. An application is required. Send your complete application by September 30, 2024 to teraangaaward@carleton.ca. View the application form for full details [PDF, 352 KB]

Apply Now