Resources

Two Carleton students engaged in a discussion in the study lounge, with big windows in the back.

Residence Fellows

Residence Fellows are student staff members trained to foster safe and inclusive environments. Each floor has one to two Residence Fellow(s).

If you are experiencing a situation that makes you feel uncomfortable or unsafe, your Residence Fellow is available to you. They will connect with a network of professional supports to help address the issue in a confidential manner.

Become a Residence Fellow

Reception Desk

The Reception Desks are here to help! Find the desks on the 2nd floor of Teraanga Commons or 2nd floor of Rideau House, call 613-520-5609 or email ResDesk@carleton.ca. Even if your question or concern isn’t related to living in residence, we’ll connect you to the appropriate department or person. Click here to submit your tabling requests for Teraanga Commons Lobby.

Services

Key and Campus Card access
Lockout assistance
Residence mail processing
Campus Card top ups
Cart sign out/item sign out for residence students
Transit information
Event information
Directions
General inquiries: Campus and Ottawa
Lost and found
Bookable spaces in residence

Hours

During the summer, the Rideau Reception Desk is closed. The summer operation hours for the Teraanga Reception Desk are:

Starting Tuesday, May 20: Open 7 a.m. to 11 p.m. seven days a week
Sunday, August 10: Closed
Monday, August 11to Friday August 15: 8:30 a.m. to 4:30 p.m.
Saturday, August 16 and Sunday, August 17: Closed
Monday, August 18 to Friday, August 22: 8:30 a.m. to 4:30 p.m.
Saturday, August 23 and Sunday, August 24: Closed
Monday, August 25 and Tuesday, August 26: 8 a.m. to 8 p.m. (TBC)

During the academic year, the Teraanga Reception Desk is normally open 24/7 and the Rideau House Desk is normally open 8 a.m. to 10 p.m. seven days a week.

Work at the Reception Desk

A colourful artpiece including a black woman and the word "Teraanga"

Teraanga Award for Black Students

On the recommendation of the Executive Director of Housing and Residence Life Services, this bursary is awarded annually to a Black (including, but not limited to: African, African-American, Afro-Brazilian, Afro-Canadian, Afro-Caribbean, undergraduate student at Carleton University who demonstrates financial need.

Eligible students must be entering or continuing any program of study and residing in a Carleton University residence during 2024-25. The recipient showing a strong dedication to the residence community, will receive $1,000. This bursary was endowed in 2023 by the Department of Housing and Residence Life Services. An application is required. Send your complete application by September 30, 2024 to teraangaaward@carleton.ca. View the application form for full details [PDF, 352 KB]

Apply Now