Resources
Residence Fellows
Residence Fellows are student staff members trained to foster safe and inclusive environments. Each floor has one to two Residence Fellow(s).
If you are experiencing a situation that makes you feel uncomfortable or unsafe, your Residence Fellow is available to you. They will connect with a network of professional supports to help address the issue in a confidential manner.
Reception Desk
Services
- Key and Campus Card access
- Lockout assistance
- Residence mail processing
- Campus Card top ups
- Cart sign out/item sign out for residence students
- Transit information
- Event information
- Directions
- General inquiries: Campus and Ottawa
- Lost and found
- Bookable spaces in residence
Hours
During the summer, the Rideau Reception Desk is closed. The summer operation hours for the Teraanga Reception Desk are:
- Starting Tuesday, May 20: Open 7 a.m. to 11 p.m. seven days a week
- Sunday, August 10: Closed
- Monday, August 11 to Friday August 15: 8:30 a.m. to 4:30 p.m.
- Saturday, August 16 and Sunday, August 17: Closed
- Monday, August 18 to Friday, August 22: 8:30 a.m. to 4:30 p.m.
- Saturday, August 23 and Sunday, August 24: Closed
- Monday, August 25 and Tuesday, August 26: 8 a.m. to 8 p.m. (TBC)
During the academic year, the Teraanga Reception Desk is normally open 24/7 and the Rideau House Desk is normally open 8 a.m. to 10 p.m. seven days a week.
Teraanga Award for Black Students
On the recommendation of the Executive Director of Housing and Residence Life Services, this bursary is awarded annually to a Black (including, but not limited to: African, African-American, Afro-Brazilian, Afro-Canadian, Afro-Caribbean, undergraduate student at Carleton University who demonstrates financial need.
Eligible students must be entering or continuing any program of study and residing in a Carleton University residence during 2024-25. The recipient showing a strong dedication to the residence community will receive $1,000. This bursary was endowed in 2023 by the Department of Housing and Residence Life Services. An application is required. Send your complete application by September 30, 2024 to teraangaaward@carleton.ca. View the application form for full details.