Lost Keys:

At the beginning of the Fall and Winter terms, as students become accustomed to having keys, a grace period is provided. During the grace period, students are provided with complimentary lock-outs. Please note, dates vary each term/year. After the grace period, students receive one free lock-out. Following this, charges apply for all replacement keys and lock-outs.

If you lose a key, please report the loss immediately to the Residence Reception Desk on the 2nd floor of the Residence Commons building.

Charges are as follows:

  • Lock-Outs: $8.85 + HST ($10)
  • Swipe Cards: $17.70 + HST ($20)
  • Metal Room/Suite/Pod Keys: $88.50 + HST per key ($100 each)

Please note, students are required to have their keys on their person at all times.

If you have any questions, please visit the Residence Reception Desk, Student and Guest Services (234 Residence Commons).

Please click here to review the Lock Change Policy in the Residence Agreement.