Lost Keys:

If you lose a key, please report the loss immediately to the Residence Commons Reception Desk in the Residence Commons building. Applicable charges will apply.

At the beginning of the Fall and Winter terms, as students become accustomed to having keys, a grace period is provided. During the grace period, students are provided with complimentary replacement keys and lock-outs. Please note, dates vary each term. After this period, charges apply for replacement keys and lock-outs. Charges are as follows:

  • Lock-Outs: $8.85 + HST ($10)
  • Swipe Cards: $17.70 + HST ($20)
  • Metal Room/Suite/Pod Keys: $88.50 + HST per key ($100 each)
  • Mail Keys: $15 + HST ($16.95)

Please note, students are required to have their keys on their person at all times.

If you have any questions, please visit the Residence Reception Desk, Student and Guest Services (234 Residence Commons).

Please review the Lock Change Policy in the Residence Agreement.