Lost Keys:

Replacement metal keys require a lock change, which incurs a cost of $100 per key. If you lose a key, please report the loss immediately to the Residence Reception Desk on the 2nd floor of the Residence Commons building.

Charges are as follows:

  • Metal Room/Suite/Pod Keys: $88.50 + HST per key ($100 each)

Lockout Assistance:

Please note, students are required to have their keys on their person at all times.

Please note, effective January 4th 2021, lockout assistance incurs a $10 fee regardless of key type.

If you have any questions, please visit the Residence Reception Desk, (234 Residence Commons).

Please click here to review the Lock Change Policy in the Residence Agreement.