COVID-19 FAQs

Winter move-in will start on January 5th through to January 10th, 2021 from 9:00 am to 7:00 pm.  More information will be emailed to students Carleton email accounts in December.

Please click here for more information regarding self-isolation.

At this time, we will not have student facilitators assisting with moving students into rooms due to physical distancing requirements.  Students are permitted to have one family member/friend to assist them with their move. Carts will be loaned by Housing and Residence Life Services to students at request.

You will be asked to only bring one (1) other person to help you move in.

While the restrictions may require us to limit interaction in physical spaces, our team is working hard to adapt our current practices and design and exceptional experiences for you. This may mean that we interact in smaller groups, one-on-one and virtually. It may not look like it has in previous years but we are committed to providing you with a great Residence experience – even in the most challenging times!

TV and study lounges will be open, but with limited capacity.

Students moving into residence in September are committed to the terms and conditions of the 8 month Residence Agreement. First year students with guaranteed residence who deferred their arrival to January 2021 and any student offered winter only are committed to the Agreement from January to April.

When you move into Residence, it is your responsibility to comply with the conditions outlined in the Residence Agreement and Standards. If you withdraw from residence because you are no longer registered in courses for any reason, you will be credited residence fees from the day you move out, less a processing and administration fee of $700. Students who remain in courses who move out of residence are not entitled to any credit of residence fees. Please refer to the Residence Agreement for the full policy on withdrawing from residence after moving in.  Click here for the Residence Agreement.

Yes. More information can be found here.

In an effort to keep our community safe and at the request of Ottawa Public Health, no guests or overnight guests are permitted due to the pandemic.

Students will not be required to wear a mask in their bedroom or suite.

We will provide every resident with two face coverings and a small bottle of hand sanitizer. Residents may want to bring their own mask.

Residence Life will be following up with students who are not practicing physical distancing through our conduct process.

Prior to arrival, our cleaning team will clean and prepare residence rooms. After you’ve arrived, it is the student’s responsibility to clean their room.

After you’ve arrived, you and your suite/can-mates are required to share the responsibility of cleaning the washroom area. A limited supply of cleaning products will be provided.

Housing and Residence Life Services has added cleaning staff and extended daily cleaning hours in residence communal spaces.

Laundry rooms will be open for students at a limited capacity. Students will be provided instructions on protocols to follow while in the laundry room and prior to and following use of machines.

It is the student’s responsibility to clean prior to and after use of the washer and dryer. General cleaning by cleaning staff will be completed frequently in all laundry areas. Please refer to the following guide in respect to using shared laundry facilities.  Please click here for a guide on using shared laundry facilities.