COVID-19 FAQ

Following recent recommendations from Ottawa Public Health, students living in residence will be asked to have their first vaccination prior to arrival in residence. For students unable to get their first vaccination prior to arrival, they have until September 8, 2021 to be vaccinated on campus.

Those who for medical or other protected grounds under the Ontario Human Rights Code cannot be vaccinated may request an exemption.

Students will also be required to receive their second dose of the vaccine prior to October 15, 2021.

Vaccines will be available through vaccine clinics on campus during September and October.

Students living in residence may receive any COVID-19 vaccine authorized by Health Canada. Students will be required to submit vaccination documentation.

International students seeking their first dose of the Health Canada-authorized COVID-19 vaccine may receive one on campus so long as its 28 days after their last vaccination. As per the NACI recommendations, an interval of at least 28 days after the administration of any other vaccine should be taken before administering the Health Canada-authorized COVID-19 vaccine.

Students will be required to complete an attestation and submit documentation ideally prior to moving into residence, or by September 8 at the latest.

To attest to being vaccinated:

• Log into cuScreen
• Click on “Report your latest vaccination status”
• Carefully read each question and answer appropriately
• Upload proof of vaccination (vaccine dose administration receipts or equivalent documents), preferably in PDF format

If you have only received one dose of a two-dose vaccine series, you can complete your vaccination attestation form with one dose now and update your form 14 days after you received your second dose.

For more information about COVID-19 vaccination attestation, click here.

Carleton University students and staff can receive vaccination through Health and Counselling Services (HCS). Click here to book your vaccination appointment.

Students will have until September 8, 2021 to get their first vaccination on campus.

Students who coming to campus or living in residence after completing their travel quarantine and prior to being fully vaccinated should pre-book an appointment to receive their vaccination as soon as possible after the end of the quarantine period.

Please note that for the purposes of meeting the university’s vaccination requirements, Carleton recognizes a complete vaccine series of those approved by Health Canada listed for emergency use by the World Health Organization (WHO).

Once you have received your first vaccination, even if it is after the September 8 deadline, you will be allowed to attend campus for in-person activities. If applicable, this includes living in residence if you have a confirmed room assignment. Please note that until you are fully vaccinated (14 days after your second dose) you will be required to do twice-weekly rapid testing at Carleton. Rapid testing on campus is free of charge and more information on this process will be provided shortly.

Students unable to be vaccinated for medical or other protected grounds under the Ontario Human Rights Code will be able to submit a request for accommodation. Students may email covidinfo@carleton.ca to request a copy of the exemption form.

Students choosing not to be vaccinated not qualifying for an exemption will have their Residence Agreement terminated and will be required to vacate residence based on the terms of the Agreement. Students will be held financially liable as per the Residence Agreement. Please contact us at accommodations@carleton.ca for more information.

For Fall 2021, most of our buildings will be open and we will offer both single and double occupancy bedrooms in our suite- and traditional-style residences. We will continue to review public health guidelines and will only make changes to this as required.

First year students who accepted a guaranteed offer of residence will receive a full credit of the $700 deposit if they cancel by 4:30 pm EST, June 8. All students who cancel by 4:30 pm EST on July 15 will receive a partial credit of $350. Deposits are forfeited for any cancellations received after 4:30 pm EST, July 15.

At the beginning of August you will receive an email to your cmail account with a link to allow you to select your move-in date and time along with additional details. This year, move-in to residence takes place over a week to allow for physical distancing and support smaller community integration.

We’re excited that you’ll be joining us on campus in Fall 2021! You will be eligible to choose a day and time to move in between September 1 and September 5, 2021. On your move-in date and time, arrive on campus and we’ll have a team here to direct you to your exact location. From there, you’ll get to move into your home away from home for the next several months!

Visit our Moving In page for more details about move-in procedure.

At this time, you will not be required to self-isolate when you arrive on move-in weekend. However, this is subject to change based on current public health guidelines. (Additional information will be provided to those coming from outside of Canada.)

This year, you can bring two people to assist with your move-in. Due to safety guidelines, we will not have our student volunteers to help residents with moving in.

We’re planning for both in-person and virtual experiences in residence this year. At times, we may interact in smaller groups, and one-on-one, depending on restrictions. It may not look like it has in previous years but we are committed to providing you with a great Residence experience – even in the most challenging of times!

Access to social spaces like residence lounges will be given at limited capacity.

All residents can use the tunnels for the purposes of picking up food in Residence Commons.

If you would like to go to Athletics and/or use the tunnels for other purposes, please submit a tunnel access request. This request form is only for students in Residence.  If you do not live in residence, please send your inquiry to covidinfo@carleton.ca.

Yes, this service will be available to residents. You can reach Residence Counselling at (613) 520-2600 ext. 8061. The Wellness Space will remain closed due to the pandemic. Please visit the Residence Counselling page for more information.

Students moving into residence in September are committed to the terms and conditions of the 8-month Residence Agreement. Any student offered winter residence only, which does not start until mid-November, are committed to the Agreement from January to April.

When you move into Residence, it is your responsibility to comply with the conditions outlined in the Residence Agreement and Standards. If you withdraw from residence because you are no longer registered in courses for any reason, you will be credited residence fees from the day you move out, less a processing and administration fee of $700. Students who remain in courses who move out of residence are not entitled to any credit of residence fees. Please refer to the Residence Agreement for the full policy on withdrawing from residence after moving in. Click here for the Residence Agreement.

If you have any questions regarding this matter, please email accommodations@carleton.ca.

Students in residence are permitted to socialize indoors with members from the residence community in accordance with current COVID-19 restrictions (i.e. wear a mask, follow room capacities). Students can host one (1) guest at a time in their assigned living space provided that the guest is from the residence community.

Guests from outside of residence are not permitted.

Based on current guidelines, you will not be required to wear a mask in your room/suite.

We will provide every resident with two face coverings and a small bottle of hand sanitizer. Residents may want to bring their own mask.

Keeping our community safe is our collective responsibility. Residents whose actions contravene this will meet with one of our residence life staff team members to discuss next steps.

Please immediately self-isolate in your residence room and phone the Residence Desk at (613) 520-5609. Ask to speak to the on-call manager to get assistance with next steps.

As part of planning for the return of students this fall, Dining Services is closely monitoring all applicable safety and public health guidelines to ensure the experience we are offering is one that prioritizes the safety of students and our team. We are hoping that we will be permitted to offer in-person dining this fall and our team is preparing accordingly. Outside of the caf, there will also be a significant increase in dining locations open across the campus, including the Oasis for late night options and the Residence Starbucks which opened this past year. Our Dining Services team is also focused on engaging with students and we look forward to sharing our culinary expertise with students new to Carleton and those returning.

Please visit Dining Services website for current safety protocols in the caf.

Laundry rooms will be open for students at a limited capacity. Students will be provided instructions on protocols to follow while in the laundry room and prior to and following use of machines.

It is the student’s responsibility to clean prior to and after use of the washer and dryer. General cleaning by cleaning staff will be completed frequently in all laundry areas. Please click here for a guide on using shared laundry facilities.

Prior to your arrival, our cleaning team will clean and prepare residence rooms. After you’ve arrived, it is your responsibility to clean your own room.

After you’ve arrived, you and your suite/can-mates are required to share the responsibility of cleaning the washroom area. A limited supply of cleaning products will be provided.

Housing and Residence Life Services has added cleaning staff and extended daily cleaning hours in residence communal spaces.